Frequently Asked Questions

Gas Monkey Garage

2330 Merrell Road Dallas, TX 75229

Store Hours: Monday - Sunday 10AM to 5PM CST

We do not offer tours at this time.

Our new restaurant and music venue Gas Monkey Dallas will open its doors in Farmers Branch in 2023!

New episodes every week on our YouTube!

 

Like us on Facebook

Follow us on Twitter

Follow us on Instagram

Subscribe to our YouTube Channel 

 

Our official accounts have the blue checkmark icon. If you get any message from accounts without the icon, please do not engage as those are scam account. While we try to block those accounts as we seen them, unfortunately they create new accounts daily.

If you’re looking to sell your car, please fill out the form at this link: https://www.gasmonkeygarage.com/pages/sell-your-car

 

Please note that customer support for the online store will not have any information on the status of your submission. For questions regarding selling or buying cars please contact info@gasmonkeygarage.com.

 

If we see something we want, you'll hear back. If you don't hear back, don't be offended. It's just not something we're in the market for right now.

 

Have information about a vehicle we might be interested in

Please contact info@gasmonkeygarage.com with any tips or information.

Sorry, but we only work on cars we buy. We are really busy with builds for our YouTube Channel. We wish we could take on your projects, but there just isn't enough hours in the day!

We appreciate you thinking of us!

The cars we have available for sale can be found on our Inventory page: https://inventory.gasmonkeygarage.com/vehicles

To get more information on a car, please fill out the form at the bottom of the page for the car you are interested in.

Please note that customer support for the online store will not have any information on the status of your submission. For questions regarding selling or buying cars please contact info@gasmonkeygarage.com.

 

Can Gas Monkey help me find a car?

Unfortunately, due to our filming schedule we are unable to take on any customer projects.

If you happen to meet us at an event or come across us at the garage, we would be more than happy to sign any merchandise you bring with you. However, we regret to inform you that we are unable to accept any merchandise sent to us for signing, and subsequently returning it back to you. We receive a high volume of requests for this service on a daily basis, making it impossible for us to manage. It is important to note that any merchandise purchased online does not ship from the garage, and therefore, we are unable to sign it before it is sent out to you.

We apologize for any inconvenience this may cause and appreciate your understanding.

https://www.gasmonkeygarage.com/pages/visit-gas-monkey-garage-in-dallas-texas

For sponsorship requests, please email info@gasmonkeygarage.com.

Giveaway

If you are selected as a winner in one of our Giveaways, we will contact you via the phone number and the email address you provided on your order/entry form to congratulate you and discuss more details.

You will never be asked to provide a credit card or payment as a condition of a prize award. GMG does not use social media to contact the winners of the Giveaways we offer on www.gasmokeygarage.com.

Please be aware of fake social media accounts pretending to be us and asking you for your personal information or saying that you have won. Our official social media account name is @GasMonkeyGarage.

To view your order status and review your entries, please log in to your account at https://www.gasmonkeygarage.com/account/login?return_url=%2Faccount.

If you haven't created an account yet, please register at https://www.gasmonkeygarage.com/account/register.

Please note that it may take up to 48 hours for your order and entries to show up in your account. Once your order is visible, you will be able to view and review your entries from the order page.

The winner will be announced on Facebook and our website.

For past winners, please click here!

Gas Monkey Garage's social media pages have the official blue checkmark next to our name. This indicates that our pages have been verified by the respective social media platforms and are the official pages for our brand.

Unfortunately, we have noticed that there are some scammers out there who are creating fake Gas Monkey Garage pages on social media and attempting to scam our customers. We want to assure you that any messages or requests received from pages that do not have the blue checkmark next to our name should be ignored and reported as fraudulent.

We take the safety and security of our customers very seriously, and we will continue to work diligently to protect you from any fraudulent activity.

Thank you for your continued support of Gas Monkey Garage.

Your Account

Follow the instructions below:

1. Go to www.gasmonkeygarage.com

2. Click on "Log In" in the top right hand side

3. Click on "Create account"

4. Fill out the information and hit "Create"

1. Click on "Log In" in the upper right hand corner

2. Click on "Forgot" next to "Password"

3. Enter your email and hit "Submit"

4. An email will be sent to your email with instructions to reset your passowrd.

 

Make sure to check all inboxes, including your spam folder, if you can’t find the email. If you don't receive an email within 24 hours, it could mean you don't have an account. Try creating a new accoun

Your customer account will show orders placed through the email address associated with your account. If you place an order with a different email address, a new customer account will be created. We are unable to move orders from one account to another. 

 

If you can't find which email address your order was placed through, please contact Customer Support so that we can assist. Please include full name on order and order number (starts with GMG)

At the bottom of our marketing emails you will always find an Unsubscribe button. Simply click Unsubscribe, and confirm your email address on the next page. 

Ordering & Shipping

At Gas Monkey Garage, we prioritize getting your order to you in a timely manner. Therefore, we would like to inform you that once an order is submitted, it is confirmed for packing and cannot be altered or canceled. 

If you happen to choose the wrong size, please follow our exchange process once you receive the item. 

If you entered the wrong shipping address, we recommend that you reach out to the carrier as soon as you receive your tracking information, as they will be able to update your delivery information for you. In fact, most carriers provide the option to create an account and change your information online. To assist you further, we have included links to the top shipping carriers' address change/update pages below:

Thank you for choosing Gas Monkey Garage, and we appreciate your understanding regarding our order policies

Our sizing is comparable to American standard sizing.

Measure the shirt flat across from fold to fold. Double it to get the chest circumference. For example, shirt states 21" chest, so it has a 42" chest circumference.

Gas Monkey Garage will send you a confirmation email when you place your order and another notification email when it ships (Please check spam/junk folder).

To view your order status and review your entries, please log in to your account at https://www.gasmonkeygarage.com/account/login?return_url=%2Faccount.

If you haven't created an account yet, please register at https://www.gasmonkeygarage.com/account/register.

Please note that it may take up to 48 hours for your order and entries to show up in your account. Once your order is visible, you will be able to view and review your entries from the order page.

We try and have your order packaged and on its way to you within 48 hours of you placing your order. This does not include weekends or holidays. Orders placed Friday after 12PM CST, Saturday or Sunday will start processing Monday morning. Orders can be delayed by merchandise that is still in production or if we have delays from our suppliers.

You'll receive a shipping email as soon as your order is bring prepared for shipment. If your order is trackable, it will your tracking number and an estimated shipping date (we cannot track all international orders; please see "Shipping Policy" for more details). If you do not receive a confirmation email, please check your junk/spam folder.

We do our best to accurately predict arrivals, but some delays can occur. If your tracking has stalled or is delayed, please contact the carrier directly for more information and give it at least two weeks before contacting our support team for help with a delayed order. Unfortunately, we do not get more information about tracking than you receive via the tracking link we provide in your shipping confirmation email.

Sometimes we have order delays when our mechandise sells faster than we anticipated or when our suppliers have delays in getting our orders to us. We try to prevent this and make sure everything is in stock and ready to ship.

We are unable to send out backorder notifications, so if you think its taking too long, please don't hesitate to contact customer support and they can review your order.

We can confirm that we don't have any additional information beyond what is provided by the carrier. Therefore, we suggest that you contact the shipping carrier directly to inquire about the current status of your package.

However, please keep in mind that sometimes carriers might scan the package early, and it may take a little longer for the tracking information to update. Therefore, we recommend waiting a few more days to see if your package arrives, and if it doesn't, you can then contact the carrier for more information.

Here are the websites of some of the top shipping carriers to help you easily locate their customer service pages:

We hope that you will be able to get the information you need from the carrier and that your package arrives safely and promptly.

Exchanges & Returns

All items must be sent for exchange within 30 days of receipt and be in the original condition you received them in. Shipping and handling charges will NOT be refunded. 

Note - Orders that are associated with a sweepstakes are ineligible for returns after the winner of that sweepstakes has been announced. Exchanges are welcome within the standard window. 

Purchases made at our store at 2330 Merrell Road, Dallas, TX 75229 can only be returned or exchanged in store. We unfortunately cannot accept in-store returns or exchanges through our online store.

If you want to return your purchase, please reach out to customer support and provide the following information:

- Your order number

- Which items you're sending back 

- The sizes you're exchanging them for

Please double check that you in the 30 day window and meet the requirements, as we will not reship items we receive if they are not met.

https://www.gasmonkeygarage.com/policies/refund-policy

All items must be sent for return within 30 days of receipt and be in the original condition you received them in. Shipping and handling charges will NOT be refunded. 

Note - Orders that are associated with a sweepstakes are ineligible for returns after the winner of that sweepstakes has been announced. Exchanges are welcome within the standard window. 

Purchases made at our store at 2330 Merrell Road, Dallas, TX 75229 can only be returned or exchanged in store. We unfortunately cannot accept in-store returns or exchanges through our online store.

If you want to return your purchase, please reach out to customer support and provide the following information:

- Your order number

- Which item(s) you're sending back 

Please double check that you in the 30 day window and meet the requirements, as we will not reship items we receive if they are not met.

https://www.gasmonkeygarage.com/policies/refund-policy

Purchases made at our store at 2330 Merrell Road, Dallas, TX 75229 can only be returned or exchanged in store. Unfortunately, the online store does not accept any returns.

Once a refund is processed, it may take 7-10 business days before showing up on your billing statement.

Once we have received your returned item, the exchange will ship to you for free.

No, return shipping fees are not covered.

Troubleshooting

Free Shipping will apply automatically to qualifying orders. Please note that applying a discount code may bring you under the Free Shipping threshold.

Some of our discount codes are one use per customer. If the code you’re using isn’t applying to your purchase, please check your previous orders to see if the code was already applied to another order. If that’s not the case, please contact customer support.

We cannot guarantee that a discount code or a promotion can be applied to a purchase retroactively.

Once you get to the checkout page, enter the code in the “Discount Code” field and click apply.

Legal

TERMS OF SERVICE

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OVERVIEW

This website is operated by Gas Monkey Garage. Throughout the site, the terms “we”, “us” and “our” refer to Gas Monkey Garage. Gas Monkey Garage offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Gas Monkey Garage, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Gas Monkey Garage and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dallas, Texas.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@gasmonkeygarage.com.

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Privacy Policy

Disclaimer for Gas Monkey Garage

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at Info@gasmonkeygarage.com.

Disclaimers for www.gasmonkeygarage.com:

All the information on this website is published in good faith and for general information purpose only. www.gasmonkeygarage.com does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (www.gasmonkeygarage.com), is strictly at your own risk. www.gasmonkeygarage.com will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

We collect information from and about you.

Contact information – For example, we might collect your name, e-mail and street address.

Payment and billing information – For example, we process your credit card number and zip code when you buy Gas Monkey merchandise and apparel.

Information you post – For example, we collect information you post in a public space on our website or on a third-party social media site.

Demographic information – We may collect information about merchandise you like or products you buy. We might collect this as part of a survey, for example.

Other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location or your device’s unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might look at how often you use the app and where you downloaded it.

We collect information in different ways.

We collect information directly from you – For example, if you register for a promotion or purchase merchandise. We also collect information if you post a comment on our websites or ask us a question.

We collect information from you passively – We use tracking tools like browser cookies and web beacons. Third party vendors, including Google, use cookies to serve ads based on prior visits to our website or other websites.  Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our website sites and/or other sites on the Internet.

We get information about you from third parties – For example, if you use an integrated social media feature on our websites or mobile applications. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our sites and apps may be posted to the social media platforms.

We may share information with third parties.

We will share information within the Gas Monkey family of companies. This may include Gas Monkey Energy, Gas Monkey Bar N’ Grill, Gas Monkey Live and Richard Rawlings’ Garage Restaurant, for example. Our companies may use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those polices to learn how they treat your information.

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases.

We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please e-mail contact@gasmonkeygarage. Your device settings should provide you with instructions on how to turn off push notifications. It may take about ten days to process your request. Don’t worry! Even if you opt out of getting marketing messages, we will still be sure to send you transactional messages should you make a purchase on our online store. For example, we may still contact you about your orders.

You can modify information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.

You can control cookies and tracking tools

Users may opt out of personalized advertising by visiting Ads Settings. (For more information to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)

Our sites and apps are not intended for children.

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information or made a purchase without permission, you can email us contact@gasmonkeygarage.com You can also write to us at address listed on our site. Please mark your inquiries “COPPA Information Request.”

Parents, you can also learn more about how to protect your children’s privacy online here.

We use standard security measures.

We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.

We store information both in and outside of the United States.

If you live outside of the United States, you understand and agree that we will transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.

We may link to third party sites or services we don’t control.

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Indemnification

You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from: (i) your breach of this Agreement; (ii) your misuse of the Content, or the Site; and/or (iii) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right.

 

Digital Millennium Copyright Act (DMCA)

Gas Monkey Garage and its digital assets respects the intellectual property rights of others and attempts to comply with all relevant laws. We will review all claims of copyright infringement received and remove any Content or user submissions deemed to have been posted or distributed in violation of any such laws.

 

Notification of Claimed Infringement of the Digital Millennium Copyright Act (the “Act”) which may be given under that Act is as follows: If you believe that your work has been copied on the Site in a way that constitutes copyright infringement, please provide us with notice in accordance with the requirements of the Act, including (i) a description of the copyrighted work that has been infringed and the specific location on the Site where such work is located; (ii) a description of the location of the original or an authorized copy of the copyrighted work; (iii) your address, telephone number and e-mail address; (iv) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (v) a statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and (vi) an electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

 

Notices and counter-notices must meet the current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details.  Notices and counter-notices with respect to the Site should be sent to  contact@gasmonkeygarage.com.

You can also write us at:

Gas Monkey Garage

2330 Merrell Road

Dallas, TX 75229

Attention: Daphne Kaminski

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

This site disclaimer was last updated on: April, 10 2017.

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

Need further assistance?

Fill out our contact form and inquiries will be answered as quickly as possible. We apprecaite your patience as it may take us a little longer to respond.